You will find below all the details regarding your 4-Day 3-Night Komodo cruise booking aboard Le Costa, with departure and arrival in Labuan Bajo Flores. This includes the booking process, payment terms, practical information, applicable terms and conditions, inclusions, and cancellation policies.
By confirming your booking, you accept the applicable terms and conditions and acknowledge that you have fully read and understood all the information presented below.
- Complete the booking form.
- Reservation Request: Upon receipt of the completed form and a copy of your ID, we will request to block your spots.
- Confirmation: Once the spots are blocked, you will receive a confirmation along with the invoice and payment instructions.
- Note: Your spots are not guaranteed until you have received our confirmation that they are officially blocked for you.
- Payment Procedure:
- Deposit: A deposit of 30% of the total price is required to confirm your cruise reservation.
- Balance: The remaining balance must be paid 14 days before the departure date.
- Last-Minute Bookings: For reservations made less than 14 days before departure, full payment is required at the time of booking.
- Finalization: Once your payment is received, we will finalize the reservation and send you the final booking confirmation with an updated invoice.
- Payment Deadline: The balance must be paid no later than 14 days before the cruise departure.
- Trip Preparation & Required Information:
- Details for the shuttle service at the cruise departure and arrival points
- Food allergies and specific dietary requirements.
- Passport copies for all passengers for the ship manifest and port clearances.
To finalize your request, please return the completed form (received via email or WhatsApp) and include a copy of the primary booker’s identification.
International Bank Transfer
- Accepted currencies: IDR (Indonesian Rupiah), EUR (Euros), USD (US Dollar), SGD (Singapore Dollar), AUD (Australian Dollar), GBP (British Pound)
- Payment is made by bank transfer to our corporate account in Indonesia in one of the currencies above.
- For a transfer in a currency other than Indonesian Rupiah (IDR), the exchange rate used is that of our bank as the funds will then be converted into Indonesian Rupiah.
- Conversion rate, see the BUY column: https://www.permatabank.com/en/kurs/nilai-tukar-mata-uang
- Before confirming your booking request, please ensure that you are able to make an international bank transfer.
- The banks available in France offering the best conditions for international transfers in Indonesian Rupiah are Revolut, Wise, N26, and Boursorama.
- It is therefore advisable to have an account on one of these platforms to minimize fees.
Bank Details (Corporate Account in Indonesia)
Company Name: PT. Antik Tri Permana Indonesia
Account Number: 9987112333
Bank: Permata Bank
SWIFT: BBBAIDJAXXX
Bank Code: 130307
Email: lebaliblog.contact@gmail.com
Address: BTN Mahkota Pemenang – Tamarin 3A No.2
Postal Code: 83352
District/City: Pemenang
Region: Lombok Utara
- Shared boat with cabin accommodation
- Full Board
- Unlimited mineral water, tea, and coffee
- Snorkeling equipment: fins, snorkel and mask
- Round-trip transport within Labuan Bajo Center Hotel, Airport, Port
- English-speaking tourist guide
- Photo & video documentation during the trip download link for the footage provided after the cruise
- bath towel
- Life Jacket
You can bring your own drinks (sodas and alcoholic beverages, as these are not included) and snacks to complement the meals provided during the cruise.
- Flight tickets
- Entrance fees to Komodo National Park and whale sharks
- Snacks, soft drinks, and alcoholic beverages
- Personal expenses
- Hotel accommodation in Labuan Bajo
- Tips and gratuities
- Personal travel insurance (strongly recommended)
- Drone usage
Komodo National Park tickets are not included in the cruise booking, but are extra and must be paid separately, on-site, on the day of the cruise departure.
At the time of booking, an indicative price for the tickets is provided. This amount is non-contractual and subject to change without prior notice by the relevant authorities, independently of lebaliblog and the boat operator.
As a general guideline for 2026, ticket prices vary from IDR 650,000 to IDR 750,000 per person depending on the boat for a 3-day cruise.
Following the implementation of a new visitor quota system in April 2026 limiting certain sites to 1,000 visitors per day, some boats now require ticket payment at the time of booking. This allows the operator to purchase tickets in advance and guarantee passenger access. With this change, passengers pay for their tickets during the booking process rather than on-site.
Once your booking is finalized, please send us copies of all passenger passports as soon as possible so we can secure your tickets.
Transport is included only within Labuan Bajo city center for departure and arrival, to and from hotels and or the airport. Not included: Menjaga Bay and islands around Labuan Bajo.
If you are unsure, please feel free to ask us to check if an address is included within the shuttle zone. If your address is outside the free shuttle zone, an additional fee will apply.
It is strongly recommended to take out adequate travel insurance prior to your arrival. It is your responsibility to ensure that you have appropriate coverage. Your insurance policy should cover, among other things, cancellation fees on your part, your inability to participate in the cruise, flight cancellations, personal loss, and all medical and assistance expenses, including repatriation to your country of residence in the event of accident or illness.
No one is immune to the unexpected, which is why we highly advise securing insurance. In the event of a last-minute unforeseen circumstance preventing you from participating in the cruise, you risk losing your flight, hotel, and cruise bookings, with amounts that can be substantial. Travel insurance offers invaluable peace of mind when things do not go as planned.
CHAPKA offers a variety of insurance packages for your stay, including cancellation, health, and assistance coverage. Discover the insurance offer with a 5% discount
Please provide the following information and documentation prior to the start of your cruise:
- Details for the shuttle departure and arrival.
- Documentation: Passport copies for all passengers.
- Dietary Needs: Any food allergies.
- Special Diets: Specific dietary requirements (e.g., vegetarian, vegan, gluten-free).
Cash Essentials
Please prepare cash for the following:
- Komodo National Park Tickets: Prepare around Rp780,000 per person.
- Gratuities: Tipping is optional but appreciated. If you are satisfied with the service, a total tip of 5-10% is customary. Please note that tips for the boat crew and the guide or photographer are handled separately.
- Personal Expenses: On the various islands visited, local villagers usually sell souvenirs, drinks, and snacks. If you plan to make any purchases, please bring cash with you during the activities.
Departure Details
- Monday Cruises: Departure is at 09:00.
- Thursday Cruises: Departure is at 14:00.
- Same-Day Flight Arrival: If you arrive by plane on the day of the cruise, please select a flight that lands at least 2 hours before the scheduled cruise departure.
- Hotel Pickup: If you stay in Labuan Bajo the night before, a driver will pick you up from your hotel approximately 2 hours before the scheduled cruise departure.
- Shuttle Zone: Transport is included only within Labuan Bajo city center for departure and arrival, to and from hotels and or the airport. Not included: Menjaga Bay and islands around Labuan Bajo.
- Hotel Information: Please specify your hotel name or provide the exact Google Maps location.
- Flight Information: Please specify your landing time and flight number.
- The day before your cruise, we will share the contact details of your driver. For both airport pickups and hotel collection, the shuttle service generally starts 2 hours prior to departure.
Arrival Details
- Thursday Cruises: Arrival back at port is at 10:00.
- Sunday Cruises: Arrival back at port is at 15:00.
- Drop-Off Location: If you are unsure where you would like to be dropped off after the cruise, you can confirm this directly with the team on-site at the end of the trip.
- Hotel Drop-Off: Transport is included only within Labuan Bajo city center. Not included: Menjaga Bay and islands around Labuan Bajo.
- Flight Departure: If you are flying out on the day the cruise ends, we recommend booking a flight that departs at least 2 hours after the scheduled cruise arrival time.
Dietary Requirements
Please inform us if any passengers have food allergies or specific dietary requirements (e.g., vegetarian, vegan, etc.), clearly specifying which passenger requires which menu adaptation.
Stay Connected
- Kindly ensure that your provided phone number is active on WhatsApp.
- Essential details and contact information will be shared with you the day before departure, and the driver will contact you via WhatsApp on the day of your trip.
Luggage Policy
- There is no baggage limit, and you are welcome to bring all your luggage on board. You can keep your daily essentials in your cabin and store the remaining bags in the boat hold.
- Alternatively, if you are staying at the same hotel before and after your cruise, you can choose to leave your main luggage at the hotel and bring only what you need for the trip.
Fins and Shoe Sizes
Passenger Foot Sizes: Please provide the first name of each passenger alongside their corresponding shoe size for snorkeling fins.
Arriving in Labuan Bajo the Day Before the Cruise
- It is highly recommended that passengers arrive in Labuan Bajo at least one day before the cruise. This ensures a smooth departure and avoids disruptions caused by potential flight delays or cancellations.
- If you stay in Labuan Bajo the night before, a driver will pick you up from your hotel between 09:00 and 10:00.
Arriving in Labuan Bajo on the Day of the Cruise
- Participants may also arrive on the day of the trip, provided they land in Labuan Bajo and are ready by 09:30 local time WITA/GMT+8. Please note that we accept no responsibility for any flight cancellations or delays.
Booking a Flight After the Cruise
- For your return journey, we advise booking a flight that departs from 14:00 onwards. If you need to book a flight before 14:00, please consult us beforehand.
Shuttle Zone
- Transport is included only within Labuan Bajo city center for departure and arrival, to and from hotels and or the airport. Not included: Menjaga Bay and islands around Labuan Bajo.
Jakarta ➜ Labuan Bajo Direct Flights
- Garuda Indonesia
- Air Asia
- Batik Air
Denpasar Bali ➜ Labuan Bajo
- Garuda Indonesia
- Air Asia
- Batik Air
Surabaya ➜ Labuan Bajo
- Batik Air
- Super Air Jet
- Passengers must immediately report any issues during the trip to the crew members or the tour guide. Prompt reporting allows the problem to be resolved while the trip is still underway.
- Any complaint regarding a lack of service during the trip must be reported immediately to the Cruise Director on board. The Cruise Director will endeavor to find an appropriate solution.
- Please note that claims filed after the cruise has ended will not be accepted.
- Noise: In addition to the main engine, all boats have 1 or 2 power generators to provide 24/7 electricity on board for cabin air conditioning, refrigerators, lights, etc. Consequently, all rooms on all boats are more or less exposed to engine or generator noise depending on their proximity.
- It is therefore advised that all passengers bring earplugs in case you are disturbed by the noise and vibrations on the boat.
During the high season, popular destinations such as Manta Point, Padar Island, Pink Beach, and Komodo Island can experience high visitor numbers. Komodo Island Cruises and the boat operator decline any responsibility for complaints related to heavy crowds at these locations.
Cash: Prepare Rp 1,000,000 – Rp 1,500,000 per person in cash.
Electronics:
- SIM card with internet (Telkomsel)
- Chargers
- Power bank
Clothing:
- Hiking sandals
- Change of clothes
- Swimwear
Accessories:
- Sunglasses
- Hat or cap
- Backpack
- Waterproof bag (dry bag)
Hygiene and Care:
- Sunscreen
- Toiletries: shower gel, shampoo
- Beach towel
- Wet wipes
- Personal medication
- Motion sickness medication
- Earplugs
- Sleep mask
Food:
- Personal snacks: biscuits, cakes
- The itinerary and the program of visits and activities are provided for information purposes only.
- The itinerary is subject to change based on weather conditions, natural constraints, and operational or logistical requirements.
- Sighting manta rays is not guaranteed, as it depends on the weather and sea conditions.
- On the day of departure, the cruise guide will inform passengers of the final itinerary during the initial briefing.
During the cruise, the guide will take shots to document the trip (Photos and Videos with Camera, Drone, and GoPro).
All photos and videos will be provided to you free of charge via a download link a few days after the end of the cruise.
If you could briefly share with us your impressions of the cruise, the boat, the cabin, the crew, and the onboard service. Your remarks and comments will be very useful to help us further improve the cruise, and we will also post your review on lebaliblog for future participants.
- Deposit of 30% of the total price is required to confirm your cruise booking.
- Payment of the balance no later than 14 days before the cruise departure date.
- For bookings made less than 14 days before departure, payment of the total amount is required at the time of booking.
Any cancellation request must be made in writing and sent to the following email addresses: reservation.kic@gmail.com or lebaliblog.contact@gmail.com, or via WhatsApp.
Cancellation by the Passenger
In the event of cancellation by the passenger for any reason whatsoever, including cases of force majeure, cancellation fees will be charged according to the following conditions:
| Cancellation Date | Cancellation Fees |
| 14 days or more before the departure date | Equal to the deposit paid (30% or 50%) |
| Less than 14 days before the departure date | 100% of the total amount |
All bank charges related to the refund are the responsibility of the passenger and will be deducted from the total refund amount.
It is strongly advised to take out comprehensive travel insurance before your arrival. It is your responsibility to ensure that your coverage is adequate. The insurance must cover, among other things: cancellation fees on your part, inability to join the cruise, flight cancellations, loss of personal belongings, all medical and assistance expenses, including repatriation to your country of residence in the event of accident or illness.
Cancellation by the Cruise Provider
- Cancellations due to weather conditions or cases of force majeure entitle you to a full refund.
- Minimum Passenger Requirements: A minimum number of passengers is required for shared cruises. There is a possibility of cancellation after confirmation if there are not enough passengers to meet the cruise requirements. In this case, an alternative boat will be offered with a similar cabin or an upgrade at no additional cost.
- If the proposed options are not suitable for you, a full refund will be provided.
Rescheduling by the Passenger
- Date changes are permitted no later than 1 month before the cruise departure date.
- The new date must be within 12 months of the original booking date.
The boat provides documentation (photos and videos) during the trip. Each participant agrees to be filmed and photographed, and the cruise operator reserves the right to use these images for promotional purposes. If you do not wish to be photographed, please inform us.
- Late Arrival or Absence: If the participant arrives late or is absent on the day of departure for any reason whatsoever, even in cases of force majeure, the entire reservation amount is non-refundable, non-modifiable, and non-transferable.
- Leaving the Group: The cruise operator declines all responsibility for any consequences caused by the participant if they withdraw from the group during the trip.
- Missed Rendezvous: If the participant fails to show up at the agreed meeting place and time during the trip, the participant will be responsible for all additional expenses, and no remedy or refund will be provided for the missed portion of the itinerary.
- Flight Delays and Cancellations: The cruise operator declines all responsibility in the event of a delay or cancellation of your flight. It is the responsibility of the passengers to arrange their schedule to be present on time for the cruise departure. It is highly advised to arrive in Labuan Bajo the day before and to purchase travel insurance.
If a cruise is canceled by the cruise operator due to force majeure, passengers are refunded in full. On the other hand, if a cruise operates normally but passengers cannot participate due to force majeure, no refund is possible.
It is therefore strongly recommended that all passengers purchase travel insurance to prevent any unforeseen events.
According to the laws and principles adopted in Indonesia, force majeure can include, but is not limited to, events occurring during the trip that are unpredictable, irresistible, uncontrollable, and impossible to cope with, as follows:
- Natural Disasters: Typhoons, storms, earthquakes, tsunamis, floods, volcanic eruptions, and landslides.
- Government Actions: Expropriation and requisition.
- Abnormal Social Events: Wars, armed conflicts, riots, and terrorist attacks.
The cruise operator and lebaliblog decline all responsibility in the event of:
- Loss of Personal Belongings: This includes luggage, cameras, bags, jewelry, and any other personal effects.
- Delays or Cancellations: Any alterations to the schedule of visits or activities caused by factors beyond the control of the cruise operator.
- Participant-Induced Delays: Any financial losses or additional costs resulting from delays caused by the participants themselves.
- Damage or Loss of Ship Equipment: If a participant loses or damages any equipment belonging to the boat, the replacement costs will be entirely at the participant’s expense.
- Accidents and Damages: Any injuries, accidents, or damages that occur during the cruise.
- Third-Party Transport Issues: Loss or delay of luggage handled by airlines, hotels, or other means of transportation.
- Flight Disruptions: Delays or cancellations of your commercial flights.
- Participant Negligence: Any personal injuries suffered due to the negligence of the participants.
Itinerary Alterations
The cruise operator reserves the right, while still respecting the overall program, to cancel or change the order of visits without prior notice. These changes can occur based on:
- National Park Authority regulations or decisions
- Weather conditions
- Schedule changes
- Closing days of specific tourist attractions
Komodo Island Cruises makes reasonable efforts to ensure that the content of our website is complete and up to date. However, Komodo Island Cruise does not guarantee that the content of our website will be free of errors, inaccuracies, or omissions. These errors, inaccuracies, or omissions may relate to the price, description, or availability of a product or service.
Komodo Island Cruises reserves the right to correct any error, inaccuracy, or omission, or to change or update the content without prior notice to the participant. Furthermore, Komodo Island Cruises reserves the right to refuse or cancel any order or booking containing an error, inaccuracy, or omission, whether or not the order or booking has been submitted, confirmed, and/or your credit card has been charged. If the participant’s credit card has already been charged for the purchase and the order or booking is canceled due to an error, inaccuracy, or omission, Komodo Island Cruises will promptly issue a full refund.
Komodo Island Cruises acts solely as a booking agent for reservations made through its platform. Komodo Island Cruises has entered into agreements with cruise operators to ensure they do their utmost to satisfy our clients. This means that in the event of a potential issue with a booking, the cruise operator will seek to resolve the situation to the client’s satisfaction.
Komodo Island Cruises assumes no liability for misrepresentations, breaches of contract, breaches of statutory duty, or negligence by any of the cruise operators. This means that if you suffer personal injury, illness, or death as a result of an act or omission by a cruise operator (or its employees or agents), or if you have complaints regarding the quality of services provided, your sole right of recourse shall be against the independent third party that provided the service. Komodo Island Cruises shall in no way be held liable.
In the event of an issue, you must inform the cruise guide directly so that the crew can rectify the problem as quickly as possible; you must also inform Komodo Island Cruises as soon as possible. We encourage you to take photos and videos to support your claim. Should you seek recourse against the cruise organizer, Komodo Island Cruises will assist you as much as possible to reach an amicable agreement. However, the final decision rests with the cruise organizer. Komodo Island Cruises shall not be held liable for modifications, trip cancellations, losses, or damages suffered by you during the cruise, nor for any failure on the part of service providers listed on Komodo Island Cruises. Furthermore, Komodo Island Cruises is released from performing its obligations toward the client in the event of force majeure.
Booking Authorization: To confirm a reservation, you must be authorized to make the booking by all persons mentioned in the reservation, as well as by a parent or guardian for any members under the age of 18.
Acceptance of Conditions: By making the booking, you confirm that all persons named in the reservation accept these terms and conditions, and you agree to inform each of them regarding the details of the confirmation.
Financial Responsibility: By placing the booking, you become responsible for all payments due under the reservation. You also assume financial responsibility for all transactions made under your name or account.
Age and Legal Capacity: You guarantee that you are 18 years of age or older and possess the legal capacity to use the website and enter into a legally binding contract.
Accuracy of Information: You guarantee that all personal information provided during the booking process is correct.
Personal Data Processing: You hereby authorize lebaliblog to process all personal information concerning you and the individuals mentioned in the reservation that was obtained in connection with your booking. This personal information includes phone numbers, fax numbers, email addresses, residential addresses, signatures, copies of IDs or passports, or any other information belonging to you or the individuals included in the reservation.
Due to the volatility and dynamic fluctuations of fuel prices in the maritime market, our partner boat companies reserve the right to apply a fuel surcharge, without prior notice, if the price of marine fuel crosses the critical threshold of 25,000 IDR / Liter (which represents an increase of approximately 65% compared to the normal rate).
Application Terms and Retroactivity
- Rate Adjustments: Shipping companies reserve the right to readjust the rates of this surcharge at any time to accurately reflect the actual evolution of market costs.
- Operator Discretion: If this threshold is reached or exceeded, the activation of this surcharge and its specific application terms fall under the sole discretion of each boat owner.
- Retroactive Charges: Depending on the shipping company operating your cruise, the surcharge will automatically apply to new reservations, and may also be required retroactively for existing reservations, regardless of whether they have already been fully paid or not.
- Exclusion from Base Fare: These supplements are under no circumstances included in the base cruise fare displayed on the website.
