You will find below all the information regarding the booking of your Komodo Day Trip with departure and return in Labuan Bajo (Flores). Booking process, payment, practical information, applicable terms and conditions, inclusions, cancellation conditions…
Your booking implies acceptance of the applicable terms & conditions and confirms that you have read all of the information presented below.
- You complete the booking form.
- We send you the invoice and payment instructions.
- You make the payment.
- Upon receipt of the bank transfer, we finalize the booking.
- You will receive the updated invoice as well as the booking confirmation.
- The balance payment must be made no later than 14 days before the cruise departure date.
- Preparations for the excursion departure, information to be provided to us:
- Departure hotel: Labuan Bajo Center
- Return hotel: Labuan Bajo Center
- Lunch: Fish, Chicken, or Vegetarian
- Fin size
- Copies of the passports of all passengers for the boat manifest and permits
To confirm your booking request, you must send us the booking form that was sent to you by email or WhatsApp, along with an identification document for the person making the reservation.
International Bank Transfer in Indonesian Rupiah (IDR)
Payment is made by bank transfer to our business account in Indonesia in Indonesian Rupiah (IDR).
Before confirming your booking request, please ensure that you are able to make an international bank transfer in Indonesian Rupiah (IDR). The banks available in France offering the best conditions for international transfers are Revolut, Wise, and N26. It is therefore recommended to have an account with one of these platforms.
Bank Details
- Shuttle transport Hotel – Port – Hotel round trip (Hotel in Labuan Bajo Center)
- Lunch
- Mineral water
- Snorkeling equipment: mask, snorkel, and fins
- English-speaking tour guide
- Entrance fee to Komodo National Park (Rp450,000 per person)
- Breakfast
- Snacks, soft drinks, and alcoholic beverages
- Personal expenses
- Hotel in Labuan Bajo
- Tips
- Personal travel insurance (strongly recommended)
- Drone usage
Tickets for Komodo National Park are not included in the excursion booking. They are an additional cost and must be paid separately on site, on the day of departure of the cruise/excursion.
At the time of booking, an indicative amount is provided for the ticket price. This amount is not contractual and may be changed without prior notice by the competent authorities, independently of Lebali Blog and the boat operator.
For reference only, in 2026 the ticket price is Rp450,000 per person for foreign visitors.
Au moment de la réservation un montant à titre indicatif est indiqué pour le tarif des tickets. Ce montant n’est pas contractuel et peut être amené à être modifier sans préavis de la part des autorités compétentes, indépendamment de lebaliblog et du bateau.
A titre indicatif uniquement en 2026 le montant des tickets est de Rp450 000/personne pour les étrangers.
Transport is only included for Labuan Bajo city center, from and to your hotel at departure and return. (Not included: Menjaga Bay and islands around Labuan Bajo.)
If in doubt, feel free to contact us to check whether an address is included in the shuttle zone. If your address is outside the free shuttle area, an additional fee will apply.
It is strongly recommended to take out adequate travel insurance prior to your arrival. It is your responsibility to ensure that you have appropriate coverage. Your insurance policy should cover, among other things, cancellation fees on your part, your inability to participate in the cruise, flight cancellations, personal loss, and all medical and assistance expenses, including repatriation to your country of residence in the event of accident or illness.
No one is immune to the unexpected, which is why we highly advise securing insurance. In the event of a last-minute unforeseen circumstance preventing you from participating in the cruise, you risk losing your flight, hotel, and cruise bookings, with amounts that can be substantial. Travel insurance offers invaluable peace of mind when things do not go as planned.
CHAPKA offers a variety of insurance packages for your stay, including cancellation, health, and assistance coverage. Discover the insurance offer with a 5% discount
The following information and documents must be sent to us before the cruise departure:
- Departure hotel: Labuan Bajo Center
- Return hotel: Labuan Bajo Center
- Copy of all passengers’ passports
- Lunch: Fish, Chicken, or Vegetarian
- Fin shoe size
CASH
Please bring cash for:
- Komodo National Park tickets: Rp450,000 per person
- Tips: tipping is not mandatory but appreciated. If you are satisfied with the service, a total tip of around 10% is considered reasonable.
- Personal expenses: On the various islands visited, local villagers usually sell souvenirs, drinks, snacks, etc. If you plan to make purchases, please bring cash with you during activities.
DEPARTURE
- Excursion departure at 07:00
- The shuttle will pick you up from your accommodation between 06:00 and 06:45
- Transport is included only within Labuan Bajo city center for hotel pickup and drop-off. (Not included: Menjaga Bay and islands around Labuan Bajo.)
- Hotel: Please provide the hotel name or the exact Google Maps location
- The day before the cruise, the operator will contact you via WhatsApp to confirm shuttle times and useful contact details.
ARRIVAL
- End of the excursion at 16:00
- Drop-off at your hotel around 16:30–17:30
LUGGAGE
- For passengers changing hotels after the excursion, it is possible to leave your luggage at the fast boat company office.
STAY CONNECTED
- Please ensure your phone number is active on WhatsApp. Information and useful contacts will be shared the day before, and on the day of departure the driver will contact you via WhatsApp.
FINS
- Passenger shoe sizes
- Please provide each passenger’s first name and corresponding shoe size.
Jakarta ➜ Labuan Bajo (Direct Flights)
- Garuda Indonesia
- Air Asia
- Batik Air
Denpasar (Bali) ➜ Labuan Bajo
- Garuda Indonesia
- Air Asia
- Batik Air
Surabaya ➜ Labuan Bajo
- Batik Air
- Super Air Jet
During high season, popular destinations such as Manta Point, Padar Island, Pink Beach, and Komodo Island may experience heavy visitor traffic.
Lebali Blog and the boat operator decline all responsibility for complaints related to high crowd levels at these locations.
- Cash: Please bring Rp1,000,000–Rp1,500,000 per person in cash.
- Electronics
- Telkomsel SIM card with internet
- Chargers
- Power bank
- Clothing:
- Hiking sandals
- Change of clothes
- Swimsuit
- Accessories:
- Sunglasses
- Hat or cap
- Backpack
- Dry bag
- Hygiene and care:
- Sunscreen
- Beach towel
- Wet wipes
- Personal medication
- Motion sickness medication
- The itinerary, visits, and activity program are provided for informational purposes only.
- The itinerary is subject to change depending on weather conditions, natural factors, operational requirements, and logistical constraints.
- Sightings of manta rays are not guaranteed, as they depend on weather and sea conditions.
- On the day of departure of the excursion, the guide will inform passengers of the final itinerary during the briefing.
- A 50% deposit of the total price is required to confirm your booking.
- The remaining balance must be paid no later than 14 days before the excursion departure date.
- For bookings with a departure date less than 14 days away, full payment is required at the time of booking.
ToAnAny cancellation request must be made in writing and sent to the following email addresses: reservation.kic@gmail.com or lebaliblog.contact@gmail.com, or via WhatsApp.
Cancellation by the Passenger
In the event of cancellation by the passenger for any reason whatsoever, including cases of force majeure, cancellation fees will be charged according to the following conditions:
| Cancellation Date | Cancellation Fees |
| 14 days or more before the departure date | Equal to the deposit amount (50% of the total price) |
| Less than 14 days before the departure date | 100% of the total amount |
All bank fees related to refunds are the responsibility of the passenger and will be deducted from the total refund amount.
It is strongly recommended to purchase appropriate travel insurance before arrival. It is your responsibility to ensure you have adequate insurance. The insurance must cover, among other things, cancellation costs on your side, inability to participate in the cruise, flight cancellations, personal loss, all medical expenses and assistance costs, including repatriation to your country of residence in case of accident or illness.
Boat Cancellation
- Cancellation due to weather conditions or force majeure entitles the passenger to a full refund
Passenger Rescheduling
Date changes are possible no later than 1 week before the cruise departure date. The new date must be within 12 months of the original booking date.
- If a participant arrives late or is absent on the day of departure for any reason whatsoever, including force majeure, the full booking amount is non-refundable, non-modifiable, and non-transferable.
- The boat operator declines all responsibility for any consequences caused if a participant withdraws from the group during the trip.
- If a participant fails to show up at the agreed meeting place and time during the trip, the participant will be responsible for all additional costs, and any missed itinerary items will not be eligible for any claim or refund.
- The boat operator declines all responsibility in the event of flight delays or cancellations. It is the passengers’ responsibility to ensure they are present on time for the cruise/excursion departure. It is recommended to arrive in Labuan Bajo the day before and to purchase travel insurance.
If an excursion is cancelled by the boat due to force majeure, passengers will receive a full refund. However, if the cruise operates normally but passengers are unable to participate due to force majeure, no refund will be issued.
It is therefore strongly recommended that all passengers purchase travel insurance to cover any unforeseen circumstances.
According to Indonesian laws and principles, force majeure may include, but is not limited to, events that are unpredictable, unavoidable, uncontrollable, and beyond the ability to manage or mitigate, such as:
- Natural disasters such as typhoons, storms, earthquakes, tsunamis, floods, volcanic eruptions, and landslides.
- Government actions such as expropriation or requisition.
- Abnormal social events such as wars, armed conflicts, riots, and terrorist attacks.
The cruise operator and Komodo Island Cruises accept no liability for:
- Loss of personal belongings (luggage, cameras, bags, jewelry, etc.).
- Delays or cancellations of the tour program and any events beyond the cruise operator’s control.
- Costs or losses resulting from delays caused by participants.
- Loss or damage to boat equipment caused by participants. Any replacement costs will be the responsibility of the participant.
- Accidents, injuries, or damages occurring during the cruise.
- Lost or delayed luggage involving airlines, hotels, or other transportation providers.
- Flight delays or cancellations.
- Injuries resulting from a participant’s negligence.
The cruise operator reserves the right, while respecting the overall itinerary, to cancel, modify, or change the order of visits without prior notice due to decisions made by National Park authorities, weather conditions, schedule changes, site closures, or any other circumstances beyond its control.
Komodo Island Cruises makes reasonable efforts to ensure that the content on our website is complete, accurate, and up to date. However, Komodo Island Cruises does not guarantee that the content of the website will be free from errors, inaccuracies, or omissions. Such errors, inaccuracies, or omissions may relate to pricing, product or service descriptions, availability, or other information displayed on the website.
Komodo Island Cruises reserves the right to correct any error, inaccuracy, or omission and to modify or update website content at any time without prior notice to participants.
In addition, Komodo Island Cruises reserves the right to refuse or cancel any booking or reservation that contains an error, inaccuracy, or omission, regardless of whether the booking has already been submitted, confirmed, or charged to your credit card.
If a participant’s credit card has been charged for a booking that is subsequently canceled due to an error, inaccuracy, or omission, Komodo Island Cruises will promptly issue a full refund of the amount paid.
Komodo Island Cruises acts solely as a booking agent for reservations made through the Komodo Island Cruises platform. Komodo Island Cruises has entered into agreements with cruise operators, under which the operators undertake to make every reasonable effort to ensure customer satisfaction. This means that if an issue arises with a reservation, the cruise operator will seek to resolve the situation in a manner that is satisfactory to the customer.
Komodo Island Cruises accepts no liability for any misrepresentation, breach of contract, breach of legal duty, or negligence on the part of any cruise operator. Accordingly, if you suffer personal injury, illness, death, loss, or damage as a result of any act or omission by a cruise operator, its employees, agents, or representatives, or if you have any complaint regarding the quality of the services provided, your sole remedy shall be against the independent third-party service provider responsible for those services, and Komodo Island Cruises shall not be held liable under any circumstances.
In the event of a problem during the cruise, you must immediately notify the cruise guide so that the crew can address the issue as quickly as possible. You must also inform Komodo Island Cruises without delay. We encourage you to take photographs and videos to support your claim.
If a complaint is submitted to the cruise operator, Komodo Island Cruises will assist you as much as reasonably possible in seeking an amicable resolution. However, the final decision rests solely with the cruise operator.
Komodo Island Cruises shall not be held responsible for itinerary changes, trip cancellations, losses, damages, or any failure by service providers featured on the Komodo Island Cruises platform. Furthermore, Komodo Island Cruises shall be released from its obligations to the customer in the event of force majeure or any circumstances beyond its reasonable control.
Komodo Island Cruises acts solely as a booking agent for reservations made through the Komodo Island Cruises platform. Komodo Island Cruises has entered into agreements with cruise operators, under which the operators undertake to make every reasonable effort to ensure customer satisfaction. This means that if an issue arises with a reservation, the cruise operator will seek to resolve the situation in a manner that is satisfactory to the customer.
Komodo Island Cruises accepts no liability for any misrepresentation, breach of contract, breach of legal duty, or negligence on the part of any cruise operator. Accordingly, if you suffer personal injury, illness, death, loss, or damage as a result of any act or omission by a cruise operator, its employees, agents, or representatives, or if you have any complaint regarding the quality of the services provided, your sole remedy shall be against the independent third-party service provider responsible for those services, and Komodo Island Cruises shall not be held liable under any circumstances.
In the event of a problem during the cruise, you must immediately notify the cruise guide so that the crew can address the issue as quickly as possible. You must also inform Komodo Island Cruises without delay. We encourage you to take photographs and videos to support your claim.
If a complaint is submitted to the cruise operator, Komodo Island Cruises will assist you as much as reasonably possible in seeking an amicable resolution. However, the final decision rests solely with the cruise operator.
Komodo Island Cruises shall not be held responsible for itinerary changes, trip cancellations, losses, damages, or any failure by service providers featured on the Komodo Island Cruises platform. Furthermore, Komodo Island Cruises shall be released from its obligations to the customer in the event of force majeure or any circumstances beyond its reasonable control.
Due to the volatility and fluctuating nature of fuel prices in the maritime industry, our partner cruise operators reserve the right to apply a fuel surcharge without prior notice if the price of marine fuel exceeds the critical threshold of IDR 25,000 per liter (representing an increase of approximately 65% above normal market rates).
Application Terms and Retroactive Charges
If this threshold is reached or exceeded, the implementation of the fuel surcharge and its applicable terms shall be determined solely at the discretion of the individual cruise operator. Depending on the operator providing your cruise, the surcharge may be applied to all new bookings and may also be charged retroactively to existing bookings, regardless of whether the balance has already been paid in full.
These fuel surcharges are not included in the base cruise price displayed on the website and will be charged separately when applicable.
Important Notice: Cruise operators reserve the right to adjust fuel surcharge rates at any time to reflect actual market conditions and operating costs.
