Last updated: November 2025
1. Introduction
PT Komodo Island Cruises Indonesia (“Komodo Island Cruises”, “we”, “our”, or “us”) operates komodoislandcruises.com, a website that connects travelers with cruise and boat operators in Indonesia.
We are committed to protecting your privacy and ensuring transparency about how we collect, use, and protect your data.
2. Information We Collect
We may collect the following types of personal information:
- Contact information: name, email address, phone number, and country of residence
- Booking information: trip preferences, travel dates, group size, and related details
- Communication data: inquiries sent via contact forms, WhatsApp, or email
- Technical data: IP address, browser type, device information, and cookies
- Affiliate tracking data: referral links, partner IDs, and booking interactions
We do not collect or store payment information directly. Payments are processed through secure third-party providers.
3. How We Use Your Information
Your personal information is used to:
- Respond to inquiries or booking requests
- Connect you with verified cruise or boat operators
- Improve our services and website user experience
- Send updates, offers, or newsletters (only if you consent)
- Comply with legal requirements and prevent fraudulent activity
4. Legal Basis for Processing
We process personal data under one or more of the following legal bases:
- Your consent (e.g., when you subscribe or contact us)
- To fulfill contractual obligations (e.g., when managing bookings)
- Our legitimate interest in improving services and ensuring security
- Legal compliance with Indonesian or international regulations
5. Data Sharing and Disclosure
We only share your information with:
- Trusted boat operators or travel partners to process your booking inquiry
- Service providers (e.g., hosting, analytics, email marketing)
- Legal authorities when required by law
We never sell your personal data to third parties.
6. Cookies and Tracking
Our website uses cookies to:
- Remember user preferences and improve navigation
- Analyze traffic and visitor behavior (via Google Analytics or similar tools)
- Track affiliate conversions for partner programs
You can disable cookies in your browser settings at any time.
7. Data Retention
We retain your information only as long as necessary to:
- Fulfill the purposes stated in this policy
- Meet legal, tax, or reporting requirements
Once data is no longer needed, it will be securely deleted or anonymized.
8. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data
- Withdraw consent at any time
- Object to certain data uses or request data portability
To exercise these rights, contact us at privacy@komodoislandcruises.com.
9. Data Security
We use SSL encryption, secure hosting, and restricted access to protect your data.
However, no online system is 100% secure, and you share data at your own risk.
10. International Transfers
As an Indonesian company serving global travelers, your data may be transferred to or processed in countries outside your residence.
We ensure all transfers comply with applicable data protection standards.
11. Third-Party Links
Our site contains affiliate and external links to partner websites.
We are not responsible for their privacy practices or content. Please review their respective policies before sharing information.
12. Updates to This Policy
We may update this Privacy Policy from time to time.
Revisions will be posted on this page with a new “Last Updated” date.
13. Contact Information
PT Komodo Island Cruises Indonesia
Labuan Bajo, Manggarai Barat, Nusa Tenggara Timur, Indonesia
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